LiveChat 6.1.1.0
Free Trial Version
Publisher Description
LiveChat is an online chat software solution in SaaS model. It helps both visitors and owners of the ecommerce website. With chat button placed on the website, visitors receive simple & quick access to live chat with customer service representatives or sales support without installing any additional software. At the same time operators have got even more functionalities: personal and automated chat invitations, web traffic monitoring and real-time visitor information are just basic features to start with. LiveChat application includes search engine icons to make easy recognizing referring website and keywords, the possibility of setting up link shortcuts, cobrowsing, opening links on customer side, using tag-based canned responses and transferring the customer between different agents without losing chat history. LiveChat allows holding multiple with customers, partners and employees at the same time. Also, more advanced users will appreciate the feature of tracking chat conversion in Google Analytics, integrations with CRM software (Salesforce, SugarCRM), ecommerce platforms (Shopify, ZenCart, Magento), CMS platforms (Joomla, Drupal, Wordpress), remote desktop tool (LogMeIn Rescue) and help desk software (Zendesk). For more complex implementations, group and department setup is possible with additional rights management. Shared chat history and advanced reporting and analytics section make LiveChat useful tool in online sales and support. The application fills the gap between phone and email communication. Customers and web visitors receive free and instant access to the needed information, while the agents can provide support up to 5 times more effective than on the phone, capturing customers directly on the website and guiding them through the sales process. All the data transmission in LiveChat is processed with SSL encoded protocol, what guarantees top security level and safe communication channel in the company.
About LiveChat
LiveChat is a free trial software published in the Helpdesk & Remote PC list of programs, part of Business.
This Helpdesk & Remote PC program is available in English, Chinese, Czech, Dutch, French, German, Greek, Italian, Lithuanian, Polish, Portuguese, Russian, Slovenian, Spanish, Swedish, Turkish. It was last updated on 03 April, 2024. LiveChat is compatible with the following operating systems: Android, Mac, Other, Windows, Windows-mobile.
The company that develops LiveChat is LIVECHAT Software. The latest version released by its developer is 6.1.1.0. This version was rated by 4 users of our site and has an average rating of 4.3.
The download we have available for LiveChat has a file size of 15.73 MB. Just click the green Download button above to start the downloading process. The program is listed on our website since 2010-12-08 and was downloaded 826 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded software with your antivirus. Your antivirus may detect the LiveChat as malware if the download link is broken.
How to install LiveChat on your Windows device:
- Click on the Download button on our website. This will start the download from the website of the developer.
- Once the LiveChat is downloaded click on it to start the setup process (assuming you are on a desktop computer).
- When the installation is finished you should be able to see and run the program.
